Virtual Studio
how to log on!
A Step By Step Guide:
*Make sure you have the strongest internet speed you can.
1. Sign up and pay for class using Mindbody Online.
2. Any students new to Union Pilates must fill out our online intake form and waiver. The form will be automatically sent to us once completed. The waiver must be personally signed (this can be done virtually) and emailed back to us.
Existing clients who have already signed waivers must complete our Waiver Addendum here:
3. Download the ZOOM app to your preferred viewing device (computer / Ipad / phone).
4. Request to join our private members Facebook Group: Union Pilates Virtual Studio. This is where you can ask questions, give feedback and connect with the community after class. We may also use this as a members only Facebook Live platform in the future.
4. Once registered in Mindbody, we will email you the ZOOM URL class link and Meeting ID# between 30 and 10 minutes before class. You will need these to sign in through your Zoom app. Please ensure your email is updated in Mindbody and check your junk folder.
5. Please log-in to class a few minutes early to give yourself time to get settled and to navigate the system. Barring any technical glitches, class will start on time. Once logged in, to keep the teacher as the main screen, scroll over the teachers video, click the three blue dots in the top right corner and PIN VIDEO.
6. For group classes, students will be muted by the teacher for ease of technology and to minimize background noise. You may comment / chat with questions in the sidebar as needed. These questions will primarily be answered after class and/or addressed in our Facebook forum.
7. There is an option at the bottom of the screen to STOP VIDEO if you choose to not be filmed and just want to see and hear the teacher without them seeing you.
8. ENJOY your virtual movement experience and community connection!
We will be recording the class in the case of any real time technical glitches with ZOOM. The teacher will continue the class as normal. Once the class is finished, the class recording will be emailed to all participants with accessibility for 72 hours after the class time. Please note, sometimes the video takes a few hours for us to upload.
We are dedicated to creating an online community space for movement, empowerment, health and resilience. We are are committed to maintaining a seamless service, whether in-person or virtual. We appreciate your feedback!
We will continue to post a variety of complimentary videos, classes and tutorials on Social Media. This will include answers to commonly asked questions from our Virtual Studio Classes. Please FOLLOW / LIKE / SHARE on Facebook and Instagram: @unionpilates.yvr
Share your practice with our community and spread the love of Pilates online with: #unionpilatesathome
